We provide nationwide free delivery right at your doorstep on all orders. We strive to ensure that our shipments reach you as early as possible, therefore, all orders received are processed speedily.
An order once confirmed is dispatched on priority so that it reaches you as soon as possible. Unexpected delays can occur due to unforeseen reasons like law and order situation or weather conditions. If you are moving from your location or have ordered product(s) for a specific occasion we recommend to give at least 24-48 hours margin than the usual delivery time. If for some reason you don’t receive your order within the allotted time, you can track your order here, or can get in touch with our customer services representatives so that we can take the necessary steps to have your order delivered to you as soon as possible.
We don’t offer any return policy. Goods once purchased aren’t refundable.
Mojari by Shalimar Shoes offers easy hassle free exchange policy.
While we always aim and ensure to provide you with the best products and customer service, we can understand that there will be times when you may wish to exchange a product you purchased from us. We offer a 14 days exchange for your complete satisfaction subject to conditions below. You can click here to download exchange form. Only Clearance Stock Items aren’t exchangeable.
Manage Your Exchanges Online
If you wish to exchange the item online, simply inbox us on Facebook with Order No/ID, write details of the product being exchanged and the required product.
Manage Your Exchanges Telephonically
If you wish to exchange the item telephonically, simply call us on +92-317-005 4455 mention Order No/ID and tell details of the product being exchanged and the required product.
Manage Your Exchanges via Whatsapp
If you wish to exchange the item via Whatsapp, simply message us at Whatsapp on +92-317-005 4455 mention Order No/ID and write details of the product being exchanged and the required product.
If you are not completely satisfied with your item. You may exchange any item within 14 days of delivery of your parcel.
Who Will Pay For the Exchange Cost?
Please note all exchanges are the customer's responsibility.
Customer has to pay the courier charges for sending the return exchange parcel to us.
However, we will ship the exchange parcel to customer without any charges.
How many days will it take to make a Exchange
An exchange will be processed within 14-21 working days once we have received the item. In case, the required item is out of stock, we offer customers to exchange any item within the price they have paid already, If the Price of the required item is more than the previously paid amount, customer will have to pay the remaining amount with COD Charges.
Download Return And Exchange Form :